We are seeking a motivated and strategic Business Development Manager - Enterprise to join our dynamic team at Nexapp Technologies. In this role, you will play a crucial part in driving business growth by identifying new opportunities and building strong relationships with enterprise clients. The ideal candidate will have a proven track record in B2B sales,

particularly in enterprise networking solutions.

Responsibilities:

- Develop and execute a robust business development strategy to expand our presence in the enterprise market.

- Identify and prioritize target enterprise accounts aligned with company objectives and revenue targets.

- Build and nurture strong relationships with key decision-makers and stakeholders within enterprise organizations.

- Understand client needs and pain points to effectively position our SD-WAN, ZTNA, Enterprise Wi-Fi, and cybersecurity solutions.

- Conduct engaging product presentations and demonstrations to showcase the value and benefits of our offerings.

- Collaborate closely with marketing teams to develop tailored sales collateral, proposals, and pitch materials.

- Stay abreast of industry trends and competitive landscape through continuous market research.

- Meet or exceed assigned sales quotas and objectives within the enterprise segment.

- Provide leadership and guidance to a high-performing sales team to maximize their potential and productivity.

- Work collaboratively with cross-functional teams including product management and customer success to ensure customer satisfaction and retention.

- Prepare accurate sales forecasts and performance reports for management review.

Requirements

- Proven track record (minimum 5 years) in B2B enterprise sales, preferably in networking or related technology solutions.

- Strong understanding of enterprise networking concepts including SD-WAN, ZTNA, Enterprise Wi-Fi, and cybersecurity.

- Demonstrated success in meeting or exceeding sales targets and driving revenue growth within the enterprise segment.

- Excellent leadership, communication, negotiation, and presentation skills.

- Ability to build and maintain strong relationships with enterprise clients at all levels.

- Analytical mindset with the ability to identify client needs and propose effective solutions.

- Self-motivated and results-driven, capable of working both independently and collaboratively within a team.

- Willingness to travel as required to meet with clients and attend industry events.

Benefits

- Competitive compensation package with performance-based incentives.

- Opportunity to work with cutting-edge enterprise networking solutions and contribute to business expansion.

- Professional development and training opportunities.

- Health insurance, life insurance, and other company benefits.

About Nexapp Technologies:

Nexapp Technologies, headquartered in Pune, India, is a leading provider of SD-WAN, IoT, and edge computing solutions

for B2B, M2M, and IoT markets. With a focus on Networks as a Service (NaaS), Nexapp enables seamless connectivity

for digital transformation through innovative technologies. Established in 2014, Nexapp has gained recognition for its

customer-centric approach and commitment to advancing networking and digital services.

We are looking for a Network Support Engineer at our NOC to provide enterprise-level assistance to our

customers. You will diagnose and troubleshoot software and hardware problems and help our customers

install applications and programs delivered Network & Security WAN solutions.

Network Support Engineer responsibilities include resolving network issues, configuring operating

systems, and using remote desktop connections to provide immediate support. You will use email and

chat applications to give clients quick answers to simple IT issues. For more complex problems that

require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions

and technical manuals.

Ultimately, you will be a person our customer's trust. They will rely on you to provide timely and accurate

solutions to their technical problems.

Responsibilities:

● Research and identify solutions to software and hardware issues

● Diagnose and troubleshoot technical issues, including account setup and network configuration

● Ask customers targeted questions to understand the root of the problem quickly

● Track computer system issues through to resolution, within agreed time limits

● Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

● Properly escalate unresolved issues to appropriate internal teams as per SLA

● Provide prompt and accurate feedback to customers

● Refer to internal database or external resources to provide accurate tech solutions

● Ensure all issues are properly logged

● Prioritize and manage several open issues at one time

● Follow up with clients to ensure their IT systems are fully functional after troubleshooting

● Prepare accurate and timely reports

● Document technical knowledge in the form of notes and manuals

● Maintain jovial relationships with clients

● Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)

● Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

● Monitor performance and ensure system availability and reliability

● Monitor system resource utilization, trending, and capacity planning

● Provide Level-2/3 support and troubleshooting to resolve issues

● Work within established configuration and change management policies to ensure awareness,

approval, and success of changes made to the network infrastructure

● Select and implement security tools, policies, and procedures in conjunction with the company’s

security team

● Liaise with vendors and other IT personnel for problem resolution

Requirements

Technical Skills:

● Proven hands-on network engineering and customer support experience

● Ability to diagnose and troubleshoot basic technical issues

● Familiarity with remote desktop applications and help desk software like ( Zoho, Zendesk, or similar)

● Ability to provide step-by-step technical help, both written and verbal

● Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

● Support in -Routing, Switching, IP Protocol, VLAN, LAN, WAN, MPLS, ILL, Broadband,4G/5G.technical & non-technical work

● Solid understanding of the OSI or TCP/IP model

● Hands-on experience with monitoring, network diagnostic, and network analytics tools

● Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role

Behavioral Skills:

● Technical educational background - Graduation

● Proven working experience as a network engineer.

● Excellent client-facing , problem Solving and internal communication Skills

● Excellent written and verbal communication skills

● Solid organizational skills including attention to detail and multi-tasking skills

Qualifications: Graduates/ Postgraduates from IT background preferred

Experience: 1 to 3 Years

Certification: must have CCNA Certified. SDWAN certification is optional & added advantages CCNA

Trained can apply too.

About Nexapp

Nexapp Technologies is an India-based Company focused on SD-WAN, the Internet of Things (IoT), and

the edge computing solutions for B2B, M2M, and IOT headquartered in Pune, India. Recognized as a

great place to work, Nexapp has grown immensely and achieved great milestones through its inception.

Founded in 2014, Nexapp started as an idea to provide Managed Services for network infrastructure to

bridge the gap between core services and network domain for small to large enterprises.Emerged as an

SD-WAN Solution Provider for B2B, M2M, IoT delivered Networks as a Service(NaaS) for connecting

people, Places, and Things with a one-stop solution approach, Nexapp aims to create & accelerate digital

transformation with future proof technology for SD-WAN, IoT, WAN EDGE, EDGE Computing, and remote

workforce application access.